Last updated: 23/01/2026

At Nila Scrubs, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase. By using our website, you consent to the data practices outlined below.

1. Information We Collect

We collect the following types of personal information when you visit or shop on our website:

a. Information You Provide:

• Name, email address, shipping and billing address
• Phone number
• Payment information (processed securely via third-party gateways)
• Account login details (if you create an account)

b. Automatically Collected Information:

• IP address
• Browser type and version
• Time zone and device information
• Pages visited, referring URLs, and usage behavior (via cookies and analytics tools)

2. How We Use Your Information

We use your personal information to:

• Fulfill and manage your orders
• Process payments securely
• Send order confirmations, shipping updates, and support messages
• Provide customer service and handle returns
  Improve our website and shopping experience
  Send marketing emails (only if you opt-in)

We do not sell or rent your data.

3. Sharing Your Information

We only share your information with:

• Trusted service providers (e.g., payment processors, shipping couriers, email platforms)
• Legal authorities if required to comply with applicable laws
• Analytics providers

All third parties are required to protect your data in line with this policy.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember cart contents
• Analyze site traffic
  Improve user experience
• Keep you logged in

You can disable cookies via your browser settings. However, doing so may limit your ability to use certain features on our site.

5. Marketing & Communications

You will only receive marketing emails if you’ve opted in during checkout or signup.

You can unsubscribe at any time by clicking the "unsubscribe" link in any email or contacting us directly.

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Request a copy of your data
• Withdraw consent for marketing at any time
• File a complaint with a data protection authority

To exercise any of these rights, email us at sales@nilascrubs.com

7. Data Retention

We retain your data only as long as necessary to:

• Fulfill your order
• Comply with legal obligations
• Improve our services
• Resolve disputes

After that, your information is securely deleted or anonymized.

8. Data Security

• We implement strong security measures including:
  HTTPS encryption
• Secure third-party payment gateways
• Restricted access to customer data
• Regular monitoring of our systems

9. Children’s Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we learn that we have, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For any privacy-related concerns or requests, please contact us:

📧 sales@nilascrubs.com