Shipping policy

SHIPPING POLICY — NILA SCRUBS

We deliver internationally using reliable, fully trackable courier services. Delivery times and costs vary by destination and order value. Please review the details below before placing your order.

🇬🇧 United Kingdom

Standard Delivery (3–5 business days)

  • Free on orders £50 and over

  • £1.99 on orders under £50

Next Day Delivery

  • £5.00

  • Next business day delivery

Orders are shipped via Royal Mail or equivalent tracked services.

🇪🇺 Europe

Standard Europe Delivery (5–8 business days)

  • €5.99 on orders €55 and over

  • €9.99 on orders under €55

Delivery is fully tracked and handled by Royal Mail International or trusted local courier partners.

🇨🇾 Cyprus

Cyprus Delivery (6–10 business days)

  • €5.99 on orders €50 and over

  • €9.99 on orders under €50

Where local Cyprus stock is available, delivery may be faster and shipping fees may be refunded after checkout.

🇦🇪 United Arab Emirates (UAE)

International Delivery (9–11 business days)

  • AED 50.00 flat rate

Orders are shipped using international courier partners with full tracking.

🇺🇸🇨🇦 United States & Canada

Standard North America Delivery (7–12 business days)

  • £15.00 flat rate

Orders are shipped from the UK using international tracked services. Customs duties or import taxes may apply depending on your location and are the responsibility of the customer.

⏱️ Order Processing Time

  • Orders are processed Monday–Friday

  • Orders placed on weekends or public holidays are processed the next business day

  • You will receive tracking information by email once your order has shipped

❗ Important Information

  • All orders are fully trackable

  • Delivery times are estimates and may vary due to customs processing or peak periods

  • Customs duties or import taxes may apply for international orders

📦 Need Help With Your Order?

If you have questions about shipping or your delivery status, our team is here to help.

📧 Email: support@nilascrubs.com
📸 Instagram: @nilascrubs